Advertising and Booking Service
Advertising on Explore Newquay is an excellent and cost-effective way to raise the profile of your property on the Internet. The Internet is the fastest growing medium in history - new technology means accessing the Internet is getting quicker, cheaper and easier for everybody. The Internet works for you 24 hours a day, seven days a week and it enables you to compete nationally or even internationally.

Explore Newquay has been designed in order that it is search engine friendly and therefore picked up and indexed by the major search engines.  Explore Newquay is also promoted both on and off-line to encourage people to visit it.

We will place your property on the Explore Newquay directory website.  This includes:-

• A single page advert for your self catering property
• 6 photographs and as much text as you require
• Your property's details will appear in the top section of our accommodation page
• A thumbnail photo will be shown with these property details
• A map page providing directions to your self catering property
• A link to your own website

Your property will be placed on the Explore Newquay website and several other leading directories in order to achieve optimum bookings.  We will handle all the enquiries, bookings and payments, cancellations and rebooking. 

Advertising, booking and administration fees 15% of the holiday let charge.

We will carry out minor maintenance during the changeover such as replacing light bulbs, tightening beds, toilet seats, ensuring shower and bath traps are clear and running free.  Repairing and/or replacing curtain poles, blinds, shelves, checking crockery, glasses, mugs for chips and cracks.

Wear and tear is to be expected when renting your home to guests.  Most guests do own up to breaking the odd glass or two, and very kindly replace them with new.  Some guests however, damage furniture, fixtures and fittings beyond repair or position the damaged items in such a way that they might go unnoticed.  It is during our changeovers that such damage comes to light.  All damages will therefore be photographed and emailed to the owner of the property after the changeover. 

We know from experience that many guests travel overnight to arrive in Newquay early morning to make the most of their first day's holiday.  During the course of our changeover at your property we will accept luggage from your arriving guests.  If your property is ready before your guests arrival time and providing we have a contact number for them, we will phone/text them so they can gain access earlier. 

Price per changeover are discussed at time of visit.

Linen - Super King size bed
duvet cover, fitted sheet, 4 x pillow cases, 2 x bath towels
and 2 x hand towels.  £15
Linen - King sized bed
duvet cover, fitted sheet, 4 x pillow cases, 2 x bath towels
and 2 x hand towels.  £11
Linen - Double bed
duvet cover, fitted sheet, 4 x pillow cases, 2 x bath towels
and 2 x hand towels. £11
Linen - Single bed
duvet cover, fitted sheet, 2 x pillow cases, 1 x bath towel
and 1 x hand towel. £9
Bath Mat £0.55
Tea Towels £0.30
Machine Washable Loose Covers and Cushions Price on Application

Mid-booking linen change
For bookings of longer than one week where a linen change is required, we will visit the property to exchange the dirty linen, towels, bath mats and tea towels for clean. We will contact the guests direct to arrange a convenient time to change complete this.

£15 per linen change

Call out Service
Once guests have arrived at your property and they then require us to attend for a maintenance issue, we will attend at the following rates:-

9.00am - 5.00pm £45
5.00pm - 9.00pm £65
9.00pm - 9.00am £90
Sundays £90

A typical maintenance issue:

"Guests contacting us saying the boiler has broken.  On our attendance at the property it is revealed that the water tank has been drained down through excessive use by the guests resulting in no hot water.  On this occasion the problem was rectified in under 15 minutes by resetting the system and with the permission of the owner changing the hot water settings to 'constant'.  There was no need to call out a CORGI registered engineer."

This service is only available if we are the key holders to your property.